Dear Parents and Carers,
Thank you to all of you that took the time to complete the Carlton Primary School Parent Survey 2016. We had 58 responses, from 54 families. Your views really matter to us, and it’s so important to hear what you think about our school.
Congratulations to the winner of the £50 voucher: the family of Douaa, Yacine and Yasser.
Please find below the results from this year (2016):
What you think we do well:
We were really pleased that 100% of respondents would recommend Carlton Primary School to another parent.
100 % of respondents agreed or strongly agreed that:
- The school is a welcoming and pleasant place
- The school environment helps my child to learn
- My child feels safe at school
- My child is well looked after at school
Over 95% of respondents agreed or strongly agreed that:
- My child feels happy at school – 97%
- I know how my child is doing in school – 95%
- My child is learning well and making good progress – 97%
- Teachers treat my child respectfully and fairly – 95% (a further 3% responded ‘don’t know’)
- The school encourages children to learn at home – 98%
- The school makes sure children are well behaved – 98% (a further 2% responded ‘don’t know’)
- The school deals effectively with bullying – 98% (excluding ‘don’t know’ responses – 17%)
- The school is well led and managed – 98%
- I know who to talk to when I have a question, comment or concern – 98%
- The school communicates effectively with me – 95%
Some areas where parents felt we could improve were:
- communication with our families (responses from 2 families)
- informing you about how your child is doing in school (responses from 2 families)
Alongside the many positive comments, the ‘helping us to get better’ comments reflected the areas above. The school’s response and actions are listed below
|PARENT/CARER COMMENT:||My child is new to the school and we would like to know about the school expectations, e.g. for homework, spellings, communicating school events. (1 family’s response)|
|WHAT WE ARE DOING:||
At the start of each year, each class has a ‘meet the teacher’ session where the teachers explain the school systems for each year group, for example around spelling, reading books and homework. We understand that some families join the school after this meeting has taken place. This year, we have asked each class teacher to prepare a welcome pack for all new pupils joining the class to share key information.
We communicate with parents through letters, texts and emails. Please ensure that the office have the correct contact details for your preferred methods of communication. Look out for the school newsletter which has important dates for each term. We also send out curriculum maps termly, detailing what children will be covering in class each term.
If any parents want to know more about what their children are learning about in school, or have a question or comment, please speak to your child’s teacher who will be very happy to help. You can arrange an appointment by speaking to them directly at the end of the day or by contacting the office.
Breakfast club is closed for the first and last week of term which is difficult for parents. After school clubs and breakfast club are sometimes cancelled at the end of a term. There is no refund offered when club sessions are cancelled.
|WHAT WE ARE DOING:||
We have listened! Breakfast club will now run from the first to the last day of each term.
We regret that clubs are sometimes cancelled, for example due to staff illness. Clubs are charged at a flat rate of £10 or £5 per half term regardless of the number of sessions. As we are sure parents are aware, the school subsidises clubs and the charge for clubs is a contribution towards the running costs. Unfortunately we are not able to offer refunds for missed sessions. If several sessions were cancelled we would review and consider offering additional sessions in the following half term.
|PARENT/CARER COMMENT:||One parent expressed ‘concern around the number of teachers leaving each year’.|
|WHAT WE ARE DOING:||
Last year, unfortunately one of our classes was affected by teachers leaving mid-year due to circumstances beyond our control. We know that this is not ideal. We worked hard to ensure that there was consistency within the rest of the year group staff team so that the children had continuity and support from staff who knew them well. The children in this class have transitioned well and had a successful start to the new academic year.
This situation is not typical for our school and none of our class teachers left at the end of the 2015-2016 academic year.
|PARENT/CARER COMMENT:||‘Greater safety towards the road.’ (One comment)|
|WHAT WE ARE DOING:||We have a lolly pop man helping children to cross the road at the beginning and end of the school day. The head teacher and school site officer are usually in the playground and at the gate at the start and end of the school day. We cover road safety through PSHE lessons. If parents feel we could be doing more, or notice anything that worries them, please contact the school office.|